SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of beautifulbeginnings.me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://beautifulbeginnings3.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic sweater
Quality is good, no foreign smells. Beautiful, neat, soft. On the Russian Toya up to 2 kg a little too big on the back, the size is smaller and it would be very good.
ok
It's very nice, good material. He arrived before the estimated time.
On York 2,3 came up perfectly, I recommend
Great jacket! Delivery month, on York 6 months size XL closes the entire back
OK
The quality is excellent!!!
The dog 1,5 kg small dog started претворяться, that мёртв. Give friend 800 gram weight, sat perfectly
All great!
It is very nice and chubby, is of quality nice. Has come very soon.
The jacket is cool, but it turned out to be small on my dog. although the size of the indicated should be perfect.
it's nice but it is very small for my pet next time I have to order a bigger ones.
That's just what I wanted, thank you.
A wonderful sweater, as always. Has come Order is very fast. Marcia likes it.
As always, a nice sweater. Marsiku really like, comfortable, soft, fit perfectly. Very fast delivery.
Cool sweater, but while I waited for mine became small
Very beautiful, the size approached the dog 35 cm long from the neck to the tail.
Soft fabric
The order did not come, opened a dispute. The money was returned.
I am very satisfied
Small for Shih-tzu
Thank you very much. my orders come quickly and excellent quality. I will be your buyer in all seasons for my favorite radochka.
The sweater is excellent and the size XXXL is suitable for a dog weighing 8 kg. Arrived on time Thank you very much.
I did not expect that the quality will be so excellent, the threads do not stick out. Shipping fast. On the dog came almost perfectly, but I expect that it will tighten. I will order another one for a larger size