SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of beautifulbeginnings.me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://beautifulbeginnings3.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really love this hair
I love the curl, it's soft, no real shedding. No complaints really
Loved it, hair is super silky and was easy for me.
Hair is amazing I love it hair blends in very well
This wig is very soft and full.The lace is constructed very well.I am very pleased with this wig.I will be purchasing again soon.
Good product, quality hair.
It's so amazing I really like it will order more and more from now
Hair is pretty and soft, sheds a little and it’s not as full as I expected. Got compliments on it.
This is a very good quality wig. It was so soft with no smell. I styled it with no problems. Worth the price and very affordable!
The hair is amazing came in 5daysss!!! No shedding no smell just perfect will definitely buy again!!!
I love this hair!!!!! The hair very soft and pretty !!!! Love the way the store communicate keep me updated about my hair at all times. I will be Ordering again !!!
I really recommend you guys to purchase this hair. The store was super nice and she responds really quickly. Another thing I loved was the fact that the shipping was extremely fast
Delivery was quick, it arrived in 7 days. This wig was neatly packed. It was exactly as pictured, good quality, soft to touch. I love it
Nice hair.So soft and light , great density also.Im glad I ordered this wig! The lace is really natural.
This wig is absolutely beautiful and looks so natural. Perfect for those who always wanted to try a short natural style but never wanted to cut their own hair. Curls are very defined and soft.
Hair was great , store communication was awesome. Definitely recommend !
This is is so great and its not expensive I haven't had any problems with this hair .It came on time it was the correct length the install was easy everything was just right.
I love this wig, the package arrived very quickly, the wig does not have a bad smell
I honestly love this wig the quality is amazing for the price.
I love it!! It’s very pretty just soft it was so easy to put on I think you should buy..