SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of beautifulbeginnings.me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://beautifulbeginnings3.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good hair
Exactly as in the photo. Very good quality. Surprised me
As the photo I am resold I am very satisfied
Firstly, I ordered on the 7st of December and received my order on the 15th of December. Wow! Secondly, The quality of the wigs.Thirdly,It’s everything and more☺️.Don’t think twice,get the wig!!!!❤️
It’s cute it fit me perfect
This hair is very soft, no bad smell. For the price i would say this is a good deal. The quality is nice and no shedding
The hair is soft, easy to manage and install. I love this wig!! Purchase this wig and you will be glad you did. I will definitely be purchasing another one!!
The hair is absolutely beautiful and soft, no smell, I am very delighted with this store and their response is very encouraging, for sure I will be buying again from them
Omg I love this hair. Is so soft, no shedding and lays well on the head, I'm obviously trying more wigs from this store.,Customer service was so good
Love this wig. It’s my go to .. very light just how I like my bob wigs
hair is so soft and bouncy , lace bleached extremely well. easy to install will definitely be ordering again cuz I love a good bob lol
i recommend the hair its amazing
verry soft and confortable . just like the photo . i am verry satisfied and the product came fast
Perfect
I love this wig. I will be shopping again
like the quality very much, the arrival is very timely, human hair! ! !
This wig was my birthday hair! I loved it. It's so soft and easy to style. I love love love this wig it's definitely worth the buy !!! Soft, and beautiful!!!Loveeeeee this hair!
bob wig is very soft, everything is accurate,sooo glad I placed a order on this hair.it is true to length and density.very full bob wig. best hair. I will recommend the hair to my family and friends.
The store is wonderful always kept me up to date on my order. I got my order 3 days before expected delivery so I LOVED THAT . The hairs lovely,cute, soft. No shading , no weird smell. 10inches and styled myself
12 inches, it’s one of the most beautiful hair I’ve ever owned, soft n silky , Il be buying again soon