SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of beautifulbeginnings.me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://beautifulbeginnings3.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pretty texture, length just as described, a little thin at the ends. Looking forward to installing.
very beautiful hair, I love it.
The hair came super fast. The hair is very soft and no shedding so far. The store was very responsive.
I’m enjoying it.
So in love With this hair amazing
Very soft nice bundles buying more soon I love this hair
I have not tried it yet
I love this hair so far. The texture is more silky like a Yaki straight than Kinky straight but it's still very nice. Also, if you can request a dark net for the lace front then do it but otherwise the hair is wonderful for the price. I will be purchasing more again in the near future. Also their sales representative was super sweet and quick to respond to questions. I highly recommend this company
thank you so much i receive my order love it
Received my order, can’t wait to install it, hair is very nice , definitely will shop again
This hair is very nice and soft I'm soft and the store is very Good seller Communicative And she helped With tracking my orders and send me the correct details
I usually get silky straight hair but decided to try out this yaki straight texture for a change and OH MY GOSH it’s so soft and surprisingly straight. It’s also really full and thick looking, I love how it resembles my hair when nicely blow dried. I’m going to make a wig with this and show y’all it when I’m done. This will look very natural !
perfect hair love it will make a wig
Arrived on time. And the order care with gifts.
great packaging ,i love the hair and my little gifts definitely will be buying again ❤️
These bundles were everything! Hair was as described, very soft with no shedding, I am in love and can’t wait to install it!
YESSS!!! Hair as described, very beautiful I can't wait to get it installed next month. Shipping was super fast, I received the hair earlier than the expected arrival date. I am super satisfied and so will you so please don't hesitate to purchase if you are interested. No strong odors and I received a wig cap and a hair accessory in a cute baby pink zip loc bag. Thank you Jessenia for the bundles and closure. I will be back to purchase more in the future.
Thank you so much, i really like this hair, it is so soft and so fast delivery!!! will buy more again
Arrived hair and are beautiful. Thank you so much❤️