SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of beautifulbeginnings.me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://beautifulbeginnings3.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this is the company.have ever seen .in my life your This is true. fantastic communication. the best customer service so ever. in fact, they make you feel comfortable. make you feel you are the owner of the company your you need to try this. This is the best. I mean this is the best 100% guarantee. 100% hair your for real. I'm okay then try yourself
Amazingg and true to length! The store communication was the best , so lovely and delivery was quick! Definitely worth buying and ill be back for more
I bought this wig on the 1st and it’s now the 15th,the hair is true to length,I bought a 12in,150 density,hair is very thick,has no smell,curl pattern bounces back after being washed,will be buying again
Product is as described. Very beautiful, soft hair.
This hair is amazing!! The shipping was fast and the hair feels so soft. I recommend it because it gives off a natural look and its easy to maintain.
thank you for my package got here on time and I'm happy with my product
I love the wigs ,beautiful and fast shipping so I’ll buy again thank you so much 5 stars .
this is the first time that I have been quite satisfied with a wig. very good quality. very soft hair. the store is always present and immediately answers my questions. i will recommend this seller and buy with it again. more delivery received in just a few days. it was really fast. reliable seller. thank you
The quality of the hair .100% Recommended!!! The communication with the store is so and I received my order unexpectedly, within the estimated time.keep it up guys!!!! LOVE YOUR SERVICE.... Will definitely buy again soon.
I was looking for a cheap wig with good quality and I found exactly that in this wig. It was true to length(16 inches) and the curls on it were cute and never lost their curl pattern or elasticity. It was shipped within two days and the communication with the store was okay. The lace melted into my skin with no problem and it was one of the easiest installs I’ve done on myself. I’d buy again.
Came very fast! Hair is so soft it doesn't fall out! The lace is very breathable and thin and fits my skin just as well. I am very satisfied with this shopping experience!
I love it just like I order this my first time buying a wig off here in I’m very satisfied it’s just like the picture
It’s very low maintenance & get up & go hair. Curls are absolutely beautiful even when you go about a week or so without cowashing it. The only bad thing I have to say is that the knots take a while to bleach and it tangles a little in the nape but that’s it. Once you put some water on your hand and run your fingers through the back it’ll loosen up. I would definitely purchase this hair again in a longer length and probably a full frontal.
I LOVE THIS HAIR ! NICE QUALITY 10/10 ! will be shopping here very often . ITS VERY SOFT , & NO SHEDDING . THE CUSTOMER SERVICE IS WONDERFUL AND HE OR SHE IS VERY NICE AND A LOT OF HELP
It didn’t need much work just plucking and bleaching the knots which is normal! The wig is true to length, it’s very soft, the lace and baby hairs on the wig are very good, and it doesn’t have a smell at all. I love this wig I cannot wait to install it. I definitely will be buying wigs from here in the future. This hair is amazing
The hair is so beautiful, nice curls arrived on time with a gift . Quality is very good.
Wow!!! This hair is wow!very soft even better than I thought,Also delivery was fast.
The hair is really soft and the curl pattern is great.
I loved the hair so much, it’s quite bulky not thin and a good natural shade of black. I’m the one in pink lol I will be buying again not same wig but from store. Recommend my aunt and got same wig too
Today I got my wig, it's very soft, natural, it arrived before the estimated date, and the store is so kind, the communication was great. All a love thank you for the gifts. He recommended them. Thank you very much seller