SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of beautifulbeginnings.me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://beautifulbeginnings3.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm delighted!!!! what I saw, expected and received, thank you very much for the parcel! came earlier!
Just as pictured, made well, quick processing & sending, great store!
Very well received quickly, nevertheless for 12 inch I finds short I highly recommend
Omg I absolutely love love love this wig it's so natural looking and full and soft and with some water and conditioning the curls are so perfect, I will definitely buy again
Love.. love this wig . This is exactly what I was looking for and I will definitely buy from this company again.
This hair is so gorgeous, very soft and so full. this wig is beginner friendly very easy to install. The curls are so lovely and neat. It's so true to length and doesn't smell. This is a real value for money and I recommend it 100%
i've had this wig for a month now and I love it. I cut the bangs short for my face structure, I'm a hairstylist so I know wigs. I would recommend this unit to anyone for purchase. I wore it dry then I wet it with some hair wrap and a little bit of water.The unit was shipped very fast and the supplier was very responsive.
I was a bit skeptical because I usually don't wear bangs, I've gotten tonssss of compliments, the hair dye took really well also
I believe this is by far the best beautiful hair wig I have ever bought!! I am so looking forward to getting another one which I will purchase very soon. As many of the reviewers have said if I can give this more than five stars it would have at least 20 this wig is absolutely gorgeous. I love it it took me a while to get used to it because I've never had this look before but I am totally and completely in love with it. Thank you so much" Rebecca Wig"
Very beautiful, back to buy 100 percent human hair,,
Very beautiful and looks exactly like the picture, shipping was faster. I will definitely order from this store again.. .
The customer service was so great i was so surprised how excellent they're and the sale is a very nice person to communicate with the hair is very soft and true length thank you very much for your great service I really appreciate that
This is my 5th time of ordering this wig I never get disappointed. Always arrive before time very very full .
love this hair. soft. co washed hair no smell, will order from company again. curls snap back. cut hair to shape of face. love love love love this hair.❤
I really love this hair. It's super soft and manageable. The wig cap is a nice snug fit and does not easily shift or slide which is a plus for me because I hate wig glue and refuse to use it. I think due to the quality that it will last me a long time! In the photos, I'm wearing it for the first time.
" super. recommended."
the hair is super cute I love it thank you so much
I am very satisfied... Thank you very much the parcel arrived at home today, I highly recommend you
Love love love it. The curls are very defined wet and dry. Beautiful and soft.
wow this hair is amazing so cute surely go order again from this store and came sooner than i expected so beautiful I love it??